Requirements for Troubleshooting

For troubleshooting, we need to reproduce the issue. It is very hard to perform “remote diagnosis” with limited information, as many errors are specific to your data and your operations. Please make sure all the information below are provided in your post:

  1. Which tool and which module
    • incomplete: only tool name provided
  2. Provide a copy of your data, or indicate which example data you used
    • incomplete: no or only partial input provided
  3. Document all steps leading to the issue. Sometimes screenshots may be necessary
    • incomplete: only vague description provided
  4. If it is about using R packages, please provide the environment information, such as sessionInfo()
    • incomplete: only R code scripts provided

If your questions are not answered, it is probably because we don’t know how to reproduce the issue (or we don’t have time to guess all different scenarios).

Data upload failed
Job seems to be stuck
Can not use QC_RLSC remove batch effect
Why can I not see genera in my stacked bar drop down list
Heatmap does not show a chromatic scale correspondent to data
Sparse PLS-DA not working
After normalization, the document shows that the variety of compounds decreases
Errors with replicates and groups in "one factor statistical analysis"
How I can see the boxplots of significant features in the t-test?
Batch effect correction
What does this"Possible causes of error (last one being the most relevant):"mean?
As a result of correlation analysis, arrangement and picture download are not available
Functional Prediction - PICRUSt (Greengenes) - Tax4Fun (SILVA) using the QIIME outputs
Functional Prediction - PICRUSt (Greengenes) - Tax4Fun (SILVA) using the QIIME outputs
Invalid phylogenetic tree file when running beta diversity test with UniFrac distance
Networkanalyst data input
Can't upload data
"Sample names match (metadata vs. OTU table): No" issue
Data negative
3D PCA drag function not working
Miscolored PCA and PLS-DA Plots
Volcano-plot with vertical lines for FC at wrong place in downloaded image
Troubleshooting in functional analysis
General Error Landing
General Error Landing
Error in Uploading to MicrobiomeAnalyst for 16s rRNA analysis
Upload biom file
Marker data profiling error when uploading Mothur files
SparCC error
Error in Downloading Analysis Report in Pathway Analysis
Problems with tax4fun
PerformBatchCorrection error
Troubleshooting This page indicates an unknown error that is unique to your data and parameters
Significant gene list download
PICRUSt Greengenes reference OTUs files
Tax4fun2 analysis in MicrobiomeAnalyst yields no results.
Error in Marker Data Profiling
Error in Marker Data Profiling
Unknown error in two-way ANOVA normalisation
Wrong PCA Group labeling
Editing adducts in functional analysis creates unknown error
Why can I not see genera in my stacked bar drop down list