Metabolomics data cannot be analyzed normally

As the title says. After submitting the data, sometimes it loads for a long time and then reports an error saying there is a problem with the CSV file format; other times, after waiting for a while, it can get in, but an error occurs during plotting and analysis. I tried uploading both the data file that ran successfully before and the platform’s example data, and the results are the same. Seeking solutions, thank you all.