Files should be .txt or .csv format with two columns, the first for well ID and the second for raw Ct values. Each file should have the same well IDs. All values in the Ct column should be numeric, except for non-detects or missing values which should be denoted with “NA”. You can download this example data set to see how uploaded files should be formatted.
Troubleshooting: if you get an error saying that there are special characters in your file, try change the type of .csv or .txt. Mac allows .csv and .txt formats with UTF-8 encoding, which can cause problems with our file uploader. Change to the regular format using “Save As” and selecting the .csv or .txt without UTF-8 encoding.