I am experiencing a consistent issue with the Alpha and Beta diversity modules in the Marker Data Profiling workflow.
My analysis includes 32 samples with different labels but belonging to a single group (one single column in the metadata). The OTU, metadata, and taxonomy files were generated using Microbat. If necessary, I can attach them.
Specifically:
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Alpha diversity immediately redirects to the troubleshooting page without running the analysis
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Beta diversity starts (“Processing…”) and then fails with a generic error
This happens:
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even when using datasets that previously worked correctly
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even when running without taxonomy
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using minimal preprocessing (TSS normalization)
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in a clean browser session (incognito, no extensions)
This suggests a possible server-side or backend issue rather than a formatting problem with the input files.
Could you please check whether there is a known issue with the Alpha/Beta diversity modules at the moment?