Multi-factor analysis suddenly not working – “other error please post on the user forum”

Hello,

Multi-factor analysis was working normally last week (both the graphical summary and the results table were generated without any issues). However, it suddenly stopped working and now I receive the following message: other error. please note on the user forum

I did not change any settings or parameters compared to when it was working.

To troubleshoot, I also uploaded the example files provided by the website, but the same error occurred.