ExpressAnalyst stops processing FASTQ files at 92%

I followed the tutorial for Docker, and no errors were found for metadata, FASTQ files, or the directory. I tried running it twice now and it always stops at 92% for >5 hours.

We’ve been having this issue with only some types of computers. It appears that the application is running out of memory and so the results cannot be compiled and ‘finish’ the job. However, we cannot reproduce the issue in our own system.

Can you let us know some details about your computer, such as operating system, RAM, CPUs etc?