I am writing to report a persistent technical issue I have encountered while using the Beta Diversity Analysis module on your platform.
For the past several days, the 3D plot has failed to render correctly, displaying only a black screen. I have attempted to access the analysis on multiple different devices, but the same issue persists across all of them, suggesting a potential system-level error.
Due to this , I am currently unable to visualize or retrieve the PC3 (Principal Component 3) values necessary for my research.
Could you please investigate this matter and provide a solution? Additionally, if there is an alternative way to download or view the specific coordinates for PC3 while the 3D visualization is down, I would greatly appreciate your guidance.
Thank you for your time and for providing this valuable resource to the scientific community. I look forward to your prompt response.