Hi,
I’m trying to upload 16S fastq files in the raw data processing tool of MicrobiomeAnalyst. I have 30 fastq.gz files each one smaller than 100MB. I’ve tried using different web browsers with similar results (see the picture attached). I have read that other users had similar problem but I was not able to find the answer indicating how to overcome this issue. please can you support me?
Uploading & processing raw data is a resource intensive task. Keep in mind that there are ~100s users at the public server at any time, your requests will be put on hold until new spot become available. In the past, we increased the resource allocation several times, every time it would reach the new capacity after a few days.
If you don’t want to wait, there are two other options:
- Do it locally using our MicrobiomeAnalystR package;
- Subscribe to our pro tool